Refund policy

Research storefront: Arch Merch is a sample catalog used to study AI shopping interactions. Images are AI-generated, stock is simulated and no physical orders are fulfilled. Do not complete a paid purchase or submit real payment details.

Returns and refunds

No goods are shipped, so physical returns and exchanges are unavailable. If a payment is accidentally completed, contact nadaiuser26@gmail.com with the order reference so the transaction can be investigated and any required cancellation or refund handled. Do not mail goods to the store address or email card details.